Frequently asked questions
Floor coating questions, answered
The questions homeowners across Idaho and Eastern Washington send us most, answered the way our crews answer them. For your own floor, a free on-site measure gets you a fixed, written price.
Estimates and scheduling
How does the free estimate work?
A rep comes to you, measures the floor, checks the condition of the concrete and walks you through colors and options. It takes about 20 minutes, and you get an exact written bid, usually by email. If it has not arrived, check your spam folder.
How much does a floor coating cost?
It depends on the square footage, the condition of the slab and the finish you choose. We measure for free at your home and give you a fixed, written price, with no surprise charges on install day.
Can you give me a price over the phone or from photos?
We do not quote over the phone. The condition of the slab decides how much grinding and repair it needs, and that only shows up in person, so every price comes from a free on-site measure. The bid you get is exact, with no surprise charges on install day.
Do I need to be home for the estimate?
Not necessarily. If the garage is open and the rep can get to the floor, we can measure without you and email the bid. You do not need to empty the garage for the estimate.
How long is a bid good for?
Twelve months. That gives you time to plan, and you can reserve an install date whenever you are ready.
How soon can you come out?
Estimates are usually within a few days, and both locations book Saturday appointments. The install date is set when you accept the bid; the lead time depends on the season, so ask us for the next open date.
We are buying a house. Can we book around the closing date?
Yes. Bids are good for 12 months, so you can get the estimate done, reserve an install date and time it to your closing. Right after closing is the best time to coat, before the garage fills up. If you cannot get into the garage before closing, we measure as soon as you have access.
The coating system
Do you install epoxy floor coatings?
No. We install a polyurea base coat with a UV-stable polyaspartic top coat instead of epoxy. It is a more abrasion-resistant top coat than epoxy, you can walk on it in about 8 hours and drive on it in about 72, so most floors are done in one day, and it does not yellow in sunlight.
What is the coating made of?
An industrial-grade system in three layers over diamond-ground concrete: a polyurea base coat, a broadcast of flake or silica, and a UV-stable polyaspartic top coat that seals it.
Flake or silica: which finish should I choose?
Both have some grip. Flake is the usual choice for a dry garage or basement where the look matters most. Silica grips better when wet, so we recommend it for patios, walkways, pool decks and floors that get wet often. Both go over the same polyurea base coat and polyaspartic top coat.
What colors can I choose from, and where can I see finished floors?
There are 13 flake blends and more than 1,700 silica colors. You can browse them in the color options on our homepage, see finished floors in our gallery, and preview any finish on a photo of your own floor with the Floor Visualizer. The rep also shows you colors at the estimate.
Can I buy the product and do it myself?
No. We only install; we do not sell the product. The system depends on the prep: the concrete has to be mechanically ground with industrial diamond grinders. When we are called out to an existing floor that is peeling or bubbling, the problem almost always traces back to prep that was not done that way.
Prep, repairs and surfaces
Can you coat old, cracked or pitted concrete?
Usually, yes. We diamond-grind the slab and fill cracks, control joints, spalls and pitting before any coating goes down, and a badly worn slab gets a resurfacing pass first. We also repair concrete on its own, without a coating.
Do you pour, lift or level concrete?
No. We do not pour new slabs, replace sections, or lift or level sunken concrete. If your slab needs that, have it done first, and we will grind, repair and coat it after.
Can you coat over old epoxy, paint or another coating?
We do not coat over an old coating. The floor is ground down to bare concrete so the new system bonds to the slab itself. Tell us what is on your floor now, and the rep will check it at the estimate.
What surfaces do you coat?
Concrete: garages, basements and other interior floors, patios, porches, driveways, walkways, carports, shops, stem walls and commercial spaces. If your floor is wood, tile or vinyl, ask us first; the lifetime warranty covers coatings on concrete.
Can you coat a driveway, patio or other outdoor concrete?
Yes. The polyaspartic top coat is UV-stable and stays flexible through freeze-thaw, so it works on driveways, patios, walkways and pool decks. We recommend the silica finish outside, because it grips better when wet.
Install day
How long does a floor coating take?
Most garages and other residential floors are finished in one day by our own crew: diamond grinding and crack repair, then the base coat with a flake or silica broadcast, then the top coat. You can walk on the floor in about 8 hours and park on it in about 72 hours.
What time does the crew arrive?
Usually between 7 and 8 in the morning. Most garages are finished the same afternoon.
Do I have to empty the garage?
Not for the estimate. For the install, the floor has to be clear. If you need help moving things, tell us when you book.
Can we be home during the install?
Yes. The crew can work around you, as long as nobody walks on the floor until it is ready.
Warranty and durability
What does the warranty cover?
Every floor we coat, residential or commercial, carries a lifetime warranty against peeling, delamination and hot-tire pickup. It comes in writing, with a fixed price, before the crew arrives.
Will the floor yellow or fade in the sun?
No. The polyaspartic top coat is UV-stable, so it does not yellow in sunlight the way epoxy does. That is also why it works on outdoor concrete.
Service area and company
Where are Rhino Coatings located?
Rhino Coatings works throughout Idaho and Eastern Washington from two Idaho locations. The Coeur d'Alene headquarters serves North Idaho (Coeur d'Alene, Post Falls, Hayden, Rathdrum and Sandpoint) and Eastern Washington, including Spokane and Spokane Valley; call 208-500-1043. The Boise location serves the Treasure Valley (Boise, Meridian, Nampa, Eagle, Caldwell, Kuna and Star); call 208-228-9779.
Do you work in Montana, Oregon or western Washington?
Not at the moment. We work throughout Idaho and Eastern Washington; Montana, Oregon and western Washington are outside our area for now.
Do you do the whole job with your own crew?
Yes. Our own crews handle every step, from the grinding and repairs to the final top coat.
Are you registered and insured?
Rhino Coatings LLC is a registered Washington contractor (#RHINOCL741CF) for our Spokane-area work, bonded and insured, and an Idaho limited liability company registered with the Idaho Secretary of State since September 2024. We are veteran-owned and BBB Accredited with an A rating.
Get a free floor coating quote
Tell us about your floor and we'll send a quote, usually the same day, always with photos and a fixed price. No high-pressure sales.
- Free measure
- Fixed price
- Lifetime warranty
- Veteran-owned · insured
Takes about 45 seconds. We'll text or email you within the hour.